Administration

The College Park Mutual Water Co. is a mutual water company providing potable water to about 244 people through 74 metered service connections.

It is a non-profit organization. All incomes are used to maintain the operation of our current water distribution system, ensure the safety of our water quality, stay compliant with state and local regulations, and build a reserve for future operations and emergencies.

Craig Watkins – Director and President

Charles Curry – Director and Treasurer

Anne Menendez – Director and Secretary

Joe Mloganoski – Director and Vice President

Kenny Burge – Director

The Superintendent (formerly Operations Manager / Administrator) is responsible for supporting the day-to-day operation, administration, and customer service functions of the water system:

Role and Responsibilities

• Maintain thorough understanding of the water system layout and key components, including wells, pumps, hydrants, valves, meters, backup power systems, tanks, and communication equipment.

• Monitor system operations and identify potential mechanical, plumbing, electrical, or communication issues.

• Perform minor repairs when appropriate and help assess problems that require outside contractors.

• Inspect areas where leaks or service issues are reported, and coordinate or supervise repairs as needed.

• Maintain the backup generator at the wells and backup power supplies for communication systems located at wells and tanks.

• Manage billing, collections, accounting, and water-usage reporting and analytics.

• Serve as the primary point of contact for customers, vendors, contractors, inspectors, and regulatory representatives.

• Provide courteous customer service, including resolving billing questions, missed or lost payments, service concerns, water quality questions, and other member inquiries.

• Coordinate service disconnects and reconnects when required.

• Respond to emergencies and provide on-site support when necessary.

Qualifications

• Knowledge of water system layout, operation, location of key components- wells, pumps, hydrants, valves, backup power

• Availability for on-call support on weekdays and weekends.

• Ability to be present on-site in the event of an emergency.

• Completion of at least 6 hours of State Water Board classroom training for compliance, with additional annual training as required.

• Familiarity with Nextiva, Google Workspace, QuickBooks, and RedLine Data Systems for Windows.